Meet the CX Consult Team
CX Consult consists of a small permanent team dedicated to providing high-quality consulting services with both Derek and Justin have a wealth of experience working across all facets of the modern contact centre and the broader customer experience frameworks.
Whilst Derek and Justin complete the majority of our engagements, we also use a trusted network of additional consultants (we call them consulting consultants but that just sounds confusing!) to help us depending on the specific requirements for each consulting engagement we take on (e.g. if we need an Artificial Intelligence guru).
Either way, our aim is to ensure you get the most experienced consultant to ensure we deliver the right outcome for your business.
Meet the team:
(It won’t take long!)
Like to join the CX Consult team?
We are on the lookout for practising consultants and industry experts to join our growing business. If you have a passion for contact centres or customer experience and are at the top of your game we’d love to chat. Call Justin directly on 0418 396 691.